Terms of use of services
Preamble
FAINO Finance (operated by AF Capital s.r.o.), a company registered in the Czech Republic at Prague, Rybna 716/24, registration number 19846274 (hereinafter referred to as “FAINO Finance” or “the Company”), operates as a fintech provider specializing in the legalization of funds within the European Union, including through cryptocurrency transactions. The Company provides services via its electronic platform, enabling users to exchange virtual currencies for fiat money and securely and efficiently manage their financial assets in compliance with EU regulations.
I. General Provisions
These Terms of Use (hereinafter the “Terms”) govern the provision of services by FAINO Finance through its website faino.finance (hereinafter the “Website”). The Terms ensure compliance with Czech and EU laws, as well as international standards for business operations, data protection, and confidentiality. They are binding for both the Company and its users. FAINO Finance reserves the right to amend these Terms at any time, with changes taking effect upon their publication on the Website. By accessing the Website, users agree to comply with the Terms in effect at the time of access. If users do not agree with the Terms, they are requested to discontinue using the Website.
II. Definitions
● “Website” refers to the website located at the URL: https://faino.finance.● “Services” mean the services provided by FAINO Finance to users, including the legalization of funds in the EU, exchange of virtual currencies for fiat money, and related financial management tools.● “User” refers to any individual or legal entity accessing, browsing, or using the Website, whether or not they order Services.● “Use of the Website” includes any interaction with the Website, such as viewing, downloading, or using its materials, as well as ordering Services.● “Personal Data” means any information relating to an identified or identifiable individual, particularly user data collected by the Company.● “Materials” include all content on the Website, such as text, images, audio, video, databases, trademarks, logos, and technical solutions.● “Cookies” are small text files sent from the Website to users’ devices, stored by browsers to collect data on user activity for improving Website functionality and user experience.
III. Rights and Obligations of Website Users
Users are entitled to use the Website solely for:
● Legalization of funds in the EU, including through cryptocurrency transactions;● Exchanging virtual currencies for fiat money;● Accessing information support from FAINO Finance;● Submitting requests, comments, or complaints via the Company’s contact details on the Website and receiving responses from the Company.
Any other use of the Website is considered unauthorized. Users must comply with these Terms, applicable laws, and refrain from using Website Materials for commercial purposes, decompiling the Website, or engaging in actions that interfere with its functionality, such as sending abusive messages, spam, or attempting to access its source code.
IV. Feedback and Communication
Users may contact FAINO Finance via the contact details provided on the Website, providing their name, email, and phone number. The Company commits to responding within 30 days. Users must refrain from sending abusive, degrading messages, or spam through the contact channels, or they may lose access to this feature. For additional support, users can email .moc.liamg%40ecnanif.oniaf
V. Company Messages and Newsletters
FAINO Finance may send messages to users in response to their inquiries or to facilitate the legalization of funds and financial management processes. Messages may be sent via email or Telegram. Users can manage message preferences through the Website settings. Newsletters are sent only with prior user consent, and users can unsubscribe at any time via a link in the messages.
VI. Intellectual Property
All intellectual property rights to the Website and its Materials belong to FAINO Finance or are licensed to the Company. Users are prohibited from reproducing, modifying, or distributing Materials for commercial or non-commercial purposes without prior permission. If users notice any infringement of the Company’s intellectual property rights, they must report it via the contact details on the Website. FAINO Finance reserves the right to take legal action to protect its rights.
VII. Payment for Services
Payments for FAINO Finance services, including fund legalization and cryptocurrency exchange, can be made using bank cards through secure payment service providers. The Company collects only payment status information, while card details (name, number, expiration date, CVV) are processed by the payment providers. Users can contact support at bulc.latipacfa%40ofni for payment-related inquiries or data protection concerns.
VIII. Personal Data
FAINO Finance collects and processes users’ Personal Data to provide services, such as fund legalization and cryptocurrency exchange, in compliance with GDPR and EU laws. The Company acts as a data controller and does not collect sensitive data (e.g., racial origins, political beliefs, or health). Data categories include access data (login, password, email), contact details (name, phone, email), and device data (for functionality and cookies). Users’ rights include access, correction, deletion, and withdrawal of consent. For inquiries, contact the Data Protection Officer at .moc.liamg%40ecnanif.oniaf
IX. Use of Cookies
FAINO Finance uses cookies to ensure stable Website functionality, improve user experience, display promotional messages, and analyze traffic. Users must provide consent for cookies via a banner notification. They can choose to allow, warn, or block cookies, but blocking may affect Website functionality. The Website may integrate with third-party resources (e.g., Google Analytics, social media), governed by their respective policies.
X. Liability
Users who violate these Terms are liable under applicable laws. FAINO Finance is not responsible for third-party website content linked from the Website, interruptions in Website access, or compatibility issues with user devices. The Company may restrict access to the Website if necessary and is not liable for losses resulting from Website use.
XI. Final Provisions
These Terms take effect upon publication on the Website. Disputes between FAINO Finance and users will be resolved through negotiations or under Czech law. For inquiries, users can contact the support team at moc.liamg%40ecnanif.oniaf or the Data Protection Officer at the same email for data-related concerns.