Effective Date: 23.10.2024
FAINO Finance (operated by AF Capital s.r.o., hereinafter referred to as “the Company,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable Czech laws.By using our services, you agree to the terms outlined in this Privacy Policy.
1. Data We Collect
We may collect the following categories of personal data:
Identification Data: Full name, date of birth, passport or ID number, and other identification documents.Contact Information: Email address, phone number, and physical address.Financial Data: Bank account details, cryptocurrency wallet addresses, and transaction history.KYC Data: Copies of identification documents, selfies with documents, and information about the source of funds.Technical Data: IP address, browser information, cookies, and activity logs on our website.
We only collect data necessary for providing our services and complying with legal obligations.
2. How We Use Your Data
We use your personal data for the following purposes:
● To process transactions and provide our services.● To verify your identity (KYC) and comply with anti-money laundering (AML) regulations.● To communicate with you regarding your transactions or account.● To improve our services and enhance user experience.● To comply with legal and regulatory requirements.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Contractual necessity: To fulfill our obligations under the agreement with you (e.g., processing transactions).Legal obligations: To comply with AML/KYC regulations and other legal requirements.Legitimate interests: To prevent fraud, ensure security, and improve our services.Consent: For specific purposes, such as marketing communications (if you have provided consent).
4. Sharing Your Data
We may share your personal data with the following third parties:
● KYC/AML service providers.● Banks and payment processors.● Government authorities and regulators (when legally required).● IT service providers that support our systems and infrastructure.
We ensure that all third parties comply with GDPR and protect your data.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example:
● KYC data is retained for 10 years after the termination of our business relationship.● Technical data (e.g., cookies) is retained for 10 years.
6. Your Rights
Under GDPR, you have the following rights regarding your personal data:
● Right to access: Request a copy of your personal data.● Right to rectification: Request corrections to inaccurate or incomplete data.● Right to erasure (“right to be forgotten”): Request deletion of your data under certain conditions.● Right to restrict processing: Request limitations on how we process your data.● Right to data portability: Request transfer of your data to another service provider.● Right to object: Object to the processing of your data for specific purposes.● Right to lodge a complaint: File a complaint with a supervisory authority (in the Czech Republic, this is the Úřad pro ochranu osobních údajů).
To exercise your rights, please contact us using the details provided below.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
● Encryption of sensitive data.● Restricting access to personal data to authorized personnel only.● Regular security audits and system monitoring.
8. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: moc.liamg%40ecnanif.oniafAddress: AF Capital s.r.o., Rybna 716/24, Prague, 11000, Czech Republic
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be communicated through our website or other appropriate channel.